Before you start, make sure you have a Loqate account. If you don’t already have one, you will need to sign up.

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Setup

In order to set up Loqate for BigCommerce, please follow these steps:

  • In your Loqate account select Add service + in the top banner.

  • Then select Start setup.

  • You will be presented with two options: Website or App. Select App, tick BigCommerce from the suggested options below, and hit Next.

  • Here you will be presented with a code snippet. Copy this, as you’ll need to use it later.

  • Click the “Generate my mappings” button at the bottom of the page. This will generate mappings that match the standard BigCommerce field layout.

  • Next, log in to BigCommerce and go to Script Manager. You can access this by clicking Sidebar > Storefront > Script Manager.

  • Once in this section you want to add Script Library, then fill out the checkboxes as follows:

  • In the Script Contents area, paste the code snippet you generated earlier.

  • Once this has been done the Loqate functionality will work as follows:

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Troubleshooting

If you require any help, please do not hesitate to get in touch with our support teams.